Overview
204 East Design Group (“we”), doing business as RingShore / RingShore AI, provides voice agent services and related websites. EIN 83-3190950 · 204 East Main Street, Manasquan, NJ 08736, USA. This policy explains what we collect and how we use it. For questions: [email protected] · [email protected] · +1 (732) 517-7649.
Information we collect
- Contact details you send us (name, email, phone, company)
- Call audio and transcripts when you or your customers use a RingShore agent, as needed to deliver and improve the service. Where recordings are enabled, callers may hear a short disclosure; shops configure recording per their Order Form and applicable law (see also our call-recording practices)
- Usage data such as minutes, call metadata, and site analytics (including Google Analytics 4 on ringshore.com — page views and booking events; we use this to understand traffic and measure discovery-call conversions)
- Mobile numbers when you opt in to SMS job alerts
How we use it
To provide and improve agents, book jobs and handoffs you configure, bill accurately, and communicate about the service. We do not sell personal information.
SMS / text messaging
We operate two optional SMS programs under 204 East Design Group d/b/a RingShore / RingShore AI:
- Sales / discovery SMS — optional opt-in at https://ringshore.com/legal/sales-sms or cal.com/ringshore/discovery (see also discovery-sms). Transactional (confirmations/reminders) and promotional/sales follow-ups use separate unchecked checkboxes. SMS consent is not required to book a call or submit the form.
- SMS job alerts — opt in at https://ringshore.com/legal/sms-alerts. Used for transactional texts about inbound calls and job handoffs for your shop account.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Consent is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories — IP, browser type, etc. — exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Processors
We use infrastructure and AI telephony providers to run voice agents. Data is processed as needed to deliver the service you purchase. A current list of material subprocessors (including Vapi, Twilio, Cloudflare, Stripe, and others) is available on request from [email protected] and maintained internally for Order Form / DPA purposes.
Retention
We retain call and account data as long as needed for the service, legal obligations, and dispute resolution, then delete or anonymize it.
Your choices
Contact us to access, correct, or delete personal data we hold about you, subject to legal limits.
Updates
We may update this policy. The “© 2026” site footer reflects the current year of publication; material changes will be reflected on this page.
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